Feature Rich. Video conferencing, click to dial, presence, fixed mobile convergence and so much more
Management. Manage your own phone system in real time with Pace Cloud Manager
Scalable. Easily add licenses to grow with your business or make amends to your set up
No Resellers. Pace Telecom owns its own platform, making it easier to support your business
Choose Any Number. A local, geographic or your existing number
Along with our Pace Cloud packages you can add any of these additional features to develop your phone system to suit your needs.
Pace Switchboard provides the functionality of a receptionist. It enables you to hold, alternate and restore on incoming calls, use conference facilities as well as offering click to dial and touch screen compatibility to manage from your desktop. It is also a cost-effective alternative to an expensive switchboard. Drag and drop calls for conferences and add parties
to conferences. With click to dial, dial pad and touch screen compatibility you can manage your switchboard straight from your portal on your desktop.
Save money and time with our range of video conferencing packages.
If you operate a call centre or want to set up a small call centre for your customer support, our call centre solution is scalable to your needs. With supervisors and user level access you can effectively manage your calls and staff. We offer the features of a normal call centre phone system but without the price tag. Provide your managers with a portal to manage their calls and agents. Quickly add/remove an agent from one or several ACD groups or overflow groups, manage agent and callers statuses and transfer and barge into calls.
You can manage your own users and maintain your VoIP system from arranging diverts to adding/amending users with Pace Cloud Manager.
Developed with IT Managers in mind to manage their telephony services on a day to day basis, Pace Cloud Manager will enable you to:
Assign PSTN numbers to users
Create extension groups
Add and remove members from a group
Personalise music on hold
Manage incoming call rules
Get immediate status of connected terminals
Get status of all services
Conference bridge management
Communicate with customers or colleagues at different sites without leaving the office with video conferencing. More personal than a standard conference as well as saving you time and money travelling to meetings.
Manage your participants in your conferences allocating Conference Managers, Conference Assistants or participants. Participants can be monitored and managers can decide to drop participants from conferences. Use a conference bridge and add a password for added security.
We were looking to move to a cloud and technology based offer and Pace were the only business who could provide the complete solution – faster broadband as well as a phone system and mobile solution which would support our new service.Tim DaviesManaging Director JD & CO Accountants
We were pleasantly surprised with the cost and all the benefits we get. We can’t believe the difference it has made to the Croes Howell.Deb HughesGeneral Manager